How to Enroll in Lightspeed POS

Go to petzmobile.com/enrollment/lightspeed

Select the “Grant Permission” button

Enter your Lightspeed credentials and select the “Sign In” button

Select the “Authorize Application” button

After you authorize the Petz Mobile application you will be brought to your Petz Mobile login page

Your email address will default to your login user ID

Your store name will default to your name

Enter a password and confirm it then select the “Confirm” button

You will be signed into your Petz Mobile portal, and can now begin creating your store coupons. 

Set Up Custom Petz Mobile Menu Buttons in Lightspeed POS

Once your Petz Mobile portal is linked to your Lightspeed POS account you will need to create custom menu buttons in Lightspeed

Here are the names for each label and the link you will need for each button:

  1. Petz Customer = https://api.bigoyster.com/device/consumer/lookup/

  2. Apply Petz Coupons = https://api.bigoyster.com/device/consumer/redeem/

  3. Petz Store Coupons = https://api.bigoyster.com/device/store/coupons

Upon completion of the creation of these buttons you are ready to redeem Petz Mobile Coupons.

How To Create Store Coupons

From the main menu select the “coupons” down arrow then select “Store Coupons”

A full library of your current approved coupons will appear

You can filter by category on the left side of the screen

Select “Create Coupon” in the upper left part of the menu

The “Create Store Coupon” page will appear

Title - 50 characters to grab your customer’s attention about the coupon offer

Ex: Keeping Your Tropical Fish Happy and Warm

Description - 180 characters to fully describe your coupon and list exemptions if you choose

Ex: Save 25% on the purchase of any aquatic submersible heater! This offer cannot be combined with any other store coupons

Categories - Select the category that applies to your coupon. You may select more then one category if applicable

Ex: Stain and Odor removers could be in both Dog and Cat categories

Store Coupon - This will display how your coupon will look to your customer

Review your coupon before selecting the “Create” button

Select the “Create” button to submit your coupon for approval

Your new coupon will show up in your library as yellow and “Pending Approval”

Once your coupon is approved (usually within 24 hours) it will change from yellow to blue

You are now able to select this coupon to be sent out on with the next text blast to your customers

If your coupon is rejected it will be returned in red with an explanation why

How To Select Store Coupons For Text Blast

From the main menu select the “Coupons” down arrow then select “Store Coupons”

You can filter by category on the left side of your screen

Find the coupon you want to go out with the next text blast to your customers

Select the “Participate” button

This will change the coupon from blue to green and the “Un-Participate” button will appear

Now your store coupon will show up on your customer's stores tab for redemption with the next text blast

How To Have Your Customer Follow You On Petz Mobile VIA Your Lightspeed POS

After attaching you customer to the sale select the “Petz Customer” button

The Add/Create Petz Account screen will appear

If the customer file has their mobile phone number, the field will be populated with that number. If the profile is lacking the mobile number then you will need to enter the customer's mobile number. Once the proper mobile number is entered select the “Join” button

This action will result in a text message to be sent to your customer's mobile device asking if they want to join Petz Mobile. They need to respond with either the letter Y or Yes. They are not case sensitive.

The customer's proper response will trigger two return text messages to their mobile device.

First Message: Legal message stating they just subscribed

Second Message: Welcome message with the link to begin saving their coupons

Once they click on the link they will be brought directly to the Manufacturer coupons page in their wallet and can begin saving coupons

How To Redeem Petz Mobile Manufacturer Coupons With Lightspeed POS

After attaching you customer to the sale and select the “Petz Customer” button

The Petz Mobile screen appears with the mobile number(s) pre-populated. Single accounts can have more than one mobile number assigned to them. Verify the proper mobile number and press the “Select” button and you will be returned back to the sale.

Scan all the customers products as usual

When finished scanning select the “Apply Petz Coupons” button

This will check your customers wallet and apply any Manufacturer coupons that have been saved to any products that match the coupon criteria and list them at the top of the screen. The dollar amount total will be adjusted accordingly.

You can then check to see if the customer saved any “Petz Store Coupons” before you complete the sale.

How To Redeem Petz Mobile Store Coupons With Lightspeed POS

After attaching your customer to the sale select the “Petz Customer” button

The Petz Mobile screen appears with the mobile number(s) pre-populated. Single accounts can have more than one mobile number assigned to them. Verify the proper mobile number and press the “Select” button and you will be returned back to the sale.

Scan all the customers products as usual

When finished scanning select the “Petz Store Coupons” button

The Store Coupons screen will appear. Look for the first relevant store coupon that would apply to the current sale. Once you see it select the “Redeem” button.

You will be returned to the sale and the coupon will be listed at the top of your screen

At this point you need to apply the value of that coupon to the appropriate product.

EX: Store Coupon is 15% of all Small Animal Hay. Select the hay and choose the 15% discount for Petz that you have pre-set in your POS.

Select save and it will apply the discount

You can trash the original store coupon that is at $0.00 if you like. It will not affect the calculation.

Now tender your sale and you will see the coupons that were applied. All Manufacturer coupons applied do not affect the sales tax collected. Only the Store coupons reduce the sales tax liability.